The ultimate support worker pathways to excellence in care.  If you're serious about excellence in care, start this course today.  Support workers are the backbone of disability services, when only the best will do, this module is for you.

This module covers:

  • Traits that shine
  • What clients need
  • Communication
    • With persons with an intellectual disability
    • Behaviours of concern
  • Helping clients achieve what is important to them
  • Adapting to the changing needs of clients
  • Choice & control
  • Preparing mentally for the day
  • Daily tasks support workers can expect to do
  • Client safety
  • Strategies for
    • Providing personal care
    • Economic participation
    • Encouraging supportive relationships
    • Appreciating individual uniqueness
    • Active client engagement
    • Matching staff with clients
  • Healthy relationships and involving family & friends, and signs there may be cause for concern
  • Collaborate decision-making
  • Supervision and professional development
  • Using assistive technology and resources
  • Risk assessment, mitigation strategies and using risk to maximise funding
  • Administration and care notes
  • Emotional intelligence
  • Staying focused and building a 'toolbox' of strategies
  • Burnout and vicarious trauma
  • Self-care and finding joy


This training is suitable for the support worker and owner / executive levelled training streams.

There is a short quiz to complete the course with an 80% pass mark.

You will achieve a micro-credential on successful completion.


Showcase your disability expertise at a glance.


We hope you enjoy.


If you have any queries, please contact our friendly staff at learn@adaptstraining.com.au 


Thank you for choosing ADAPTS for your training. 


If you are one of the top 10% of providers in our quality assured leveled training which allows your clients to see your expertise at a glance, all you need to do is enter your unique code, press enter to bring the price to zero.


Start your journey to excellence today!


With gratitude


  • 2 Videos

  • 2 Quizzes

  • 0 Worksheets

  • 2 Files

  • Support Workers Pathways To Excellence Part One

  • Support Workers Pathways To Excellence Part Two